The fine toquilla straw hats, are hats of a great quality, made with natural fibers, that are pieces of great value for their owners. Therefore, we offer the maintenance service that a piece of such characteristics needs.
Once the hat is received, it goes through a rigorous inspection where the artisan determines the scope of the intervention. If the integrity of the hat is not affected, the ribbon and tafilete are removed. Subsequently, it is washed and steamed to treat any stain or mark. At the end of this step, the wing is put down, pressed and a detailed finish is made, as requested by the client. Finally, the hat is dispatched to its home, to meet its owner like the first time.
Since we don’t know what the life of the hat has been, we do not assume damages that although not evident may be present in the weaving or finishing of the piece, therefore we are not responsible for such damages. We try to return the hat to the best possible condition and offer our best effort to lengthen the life of the hat as much as possible.
In case the hat is not a Domingo Carranza, please write to us and we may assess the possibility of providing this service. Do not make any shipment until you have the order approved. Maintenance costs and shipping to and from the workshop are the responsibility of the hat’s owner.